May 25, 2008 · 3:30 am
Blockbuster Online decided to alter and modify my existing movie rental contract, which initially allowed me unlimited rentals and exchanges at the store for a fixed price. On October 17, 2007 when I walked into the store to exchange a video the store rep told me I had met my limit for monthly exchanges and would have to pay over $2.00 per movie on any additional exchanges. The manager came out and agreed it was bogus and fraudulent, but said he couldn’t change it.
Upon looking at Blockbuster Online they have since phased out unlimited rentals altogether on their website, but such was in operation when I was sold the contract by the Blockbuster representative.
I phoned the competition at Netflix who told me they only lowered their prices, unlike Blockbuster who has since significantly raised their prices. The idea according to my research is for Blockbuster to put the competition out of business for a short while by their online services, than alter their contracts after the competition has been eliminated – kind of like an anti-trust price gouging operation.
This is the new corporation nation which cares not for consumers but financially raping and taking advantage of us. I say let’s protest!
Write your Better Business Bureau and Congress representatives and cite these unethical billing practices and procedures. What we tolerate will dominate. Close the floodgates before capitalism overtakes we the people and honesty and integrity entirely leaves the marketplace.
Tonight on May 24th, 2008 when I went into Blockbuster’s store I noticed the computer conveniently reduced my monthly exchanges from 5 to 3 when I recently updated my credit card information. I wonder how many people are being falsely taken advantage of every month by Blockbuster. It sounds to me like a class action lawsuit needs to be initiated soon. Blockbuster is always tipping the scales to screw the consumer and make themselves rich on the sly.
Paul F Davis – worldwide minister, international speaker, and author of United States of Arrogance
Filed under business, economics, commerce, consumer advocacy, entertainment & filmmaking, legal matters
Tagged as action, better, blockbuster, breach, bureau, card, cares, class, computer, conflict, congress, consumer, consumer's, contract, contracts, contractual, corporate, corporation, corrupt, credit, ethics, exchange, exchanges, films, financial, flicks, greed, lawsuit, manager, modify, movies, nation, negligence, netflix, online, policies, protest, rep, representative, representatives, scales, states, stipulation, store, sue, tipping, unethical, united
May 21, 2008 · 3:03 pm
http://www.1and1.com with whom I have 34 domains, many of which I have switched from http://www.GoDaddy.com does not offer clean and crisp easy access to your domain names status. That is unlike with GoDaddy you cannot easily all in one clean listing see the status and expiration dates of your domains.
In an effort to keep ongoing business and continually bang out credit card debits into eternity, 1and1.com likes to hid their auto renewal page in another website altogether and thereby intentionally complicate matters.
The site is http://www.cancel.1and1.com
Then you have to go to the top left and click “cancel” after which you click the link that says “cancel & cancel additional items”
This will finally bring you up to your domains where you can remove the “auto renewal” feature.
1and1 cleverly keeps their customers by making another website to go to in order to simply stop the auto renewal feature, then they conceal and scare customers into thinking they will be altogether cancelling the domain (when they simply want to stop the auto renewal feature).
Many lose heart and simply just leave the domain on auto renewal at this point, but if you persevere you indeed can stop the auto renewal.
A lot of trouble considering GoDaddy makes it way easy. Upon calling tech support at http://www.1and1.com about my 34 domains with them, I asked to consolidate all packages into one, but the tech was too lazy to do that for me and refused.
Neither would she cancel any of my domains. To add to the nightmare when cancelling a domain not only to you have to endure the above process at 1and1.com but you also thereafter have to click through your inbox email confirming the cancellation (that is if you even receive it).
When I had one domain transfer that didn’t go through from GoDaddy, I asked 1and1 tech support to tell me if there were any others. The lady “Sheryl” rep.3729 told me “That will take several minutes to look in each one.”
I replied, “I don’t care! I pay your company several dollars every month for domains. Do it!”
She reluctantly did so and didn’t provide very good service because she had to comply with all of 1.and1.com’s goofy policies to slow down customer cancellations and discontinuing a mere auto renewal.
Paul F Davis – international speaker, author, and consumer advocate
Filed under consumer advocacy, domains and web hosting, law & order, legal matters
Tagged as advocate, auto, automatic, billing, cancel, cancellation, card, cards, cheap, complicated, consolidate, credit, debit, difficult, discontinue, domains, easy, feature, godaddy, godaddy.com, goofy, hard, hosting, id, internet, justice, negligence, overseas, packages, policies, poor, rep, reps, seo, service, services, stop, support, switch, transfer, unethical, web