1and1.com auto renewal cancellation policy – fraud, complicated, and poor customer service

http://www.1and1.com with whom I have 34 domains, many of which I have switched from http://www.GoDaddy.com does not offer clean and crisp easy access to your domain names status.  That is unlike with GoDaddy you cannot easily all in one clean listing see the status and expiration dates of your domains.

In an effort to keep ongoing business and continually bang out credit card debits into eternity, 1and1.com likes to hid their auto renewal page in another website altogether and thereby intentionally complicate matters.

The site is http://www.cancel.1and1.com

Then you have to go to the top left and click “cancel” after which you click the link that says “cancel & cancel additional items”

This will finally bring you up to your domains where you can remove the “auto renewal” feature.

1and1 cleverly keeps their customers by making another website to go to in order to simply stop the auto renewal feature, then they conceal and scare customers into thinking they will be altogether cancelling the domain (when they simply want to stop the auto renewal feature).

Many lose heart and simply just leave the domain on auto renewal at this point, but if you persevere you indeed can stop the auto renewal.

A lot of trouble considering GoDaddy makes it way easy.  Upon calling tech support at http://www.1and1.com about my 34 domains with them, I asked to consolidate all packages into one, but the tech was too lazy to do that for me and refused.

Neither would she cancel any of my domains.  To add to the nightmare when cancelling a domain not only to you have to endure the above process at 1and1.com but you also thereafter have to click through your inbox email confirming the cancellation (that is if you even receive it).

When I had one domain transfer that didn’t go through from GoDaddy, I asked 1and1 tech support to tell me if there were any others. The lady “Sheryl” rep.3729 told me “That will take several minutes to look in each one.”

I replied, “I don’t care! I pay your company several dollars every month for domains. Do it!”

She reluctantly did so and didn’t provide very good service because she had to comply with all of 1.and1.com’s goofy policies to slow down customer cancellations and discontinuing a mere auto renewal.

Paul F Davis – international speaker, author, and consumer advocate

http://www.PaulFDavis.com

RevivingNations@yahoo.com

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Church Communications Director, Overseas Missions, Campus Pastor – Available for Employment

Please kindly consider me for the following positions in order of my preference, after which below I shall state my credentials and experience.
1. Communications Coordinator
2. Love Works: Director of Overseas Missions
3. Care Ministry: Pastoral Assistant
4. Campus Pastor

1. Communications Coordinator

As your Communications Coordinator I can write compelling print and web material, do press releases, and market your church & ministries with savvy skill in a relevant way to have a phenomenal impact.  I can also transcribe your sermons and put them in book form for sale & distribution.

My most recent book is a 200 page Christian response to Oprah & Eckhart Tolle‘s “New Earth” – http://paulfdavis.com/booksvideos.htm

I am a skilled writer of nearly 800 articles which have been printed in many nationally recognized publications and also circulate throughout the web.  Among the 14 books I have written and published thus far, 2 have been nominated for a Pulitzer Prize.

My press releases have received national and international attention.
http://www.prweb.com/releases/2007/11/prweb565991.htm

http://www.prweb.com/releases/Virginia_Tech/tragedy_shooting/prweb519738.htm

The fact I as an author by reason of my own publicity efforts have been able singlehandedly to be interviewed three times on Oprah & Friends, Fox News Radio, and Playboy Radio attests to my ability to gain free publicity with the media.

2. Love Works: Director of Operations
As a worldwide minister I have served overseas in some of the most impoverished and war-torn regions throughout the earth.

I worked at Ground Zero in NYC during the first week of 9/11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and have been so deep into the bush of rural Africa where villagers had never before seen a white man.

I have touched over 50 countries, more than 50 islands, and 6 continents thus far with my young life at the age of 38.

Because I was born in Orlando, I have a heart for my own city locally and have served in prison ministry both at 33rd Street Jail off 1-4 and the Corrections Facility on Kaley for inmates preparing to return to the real world. I have a good relationship with Chaplain Ken Odom of Good News Prison Ministries.

I have also done local outreach in the inner city of Orlando and door-to-door evangelism bringing many souls to Christ.

Although I am not a skilled construction worker, I did grow up under my father who is a contractor and worked me quite hard throughout my childhood in this regard. I’m not afraid to get dirty, but admittedly possess stronger gifts in organizing overseas trips, leading missions teams, casting vision, developing young ministers, and speaking.

As a humanitarian and activist I am deeply passionate about human rights and have produced documentary films on the sex slave trade in Indonesia and the world’s largest Muslim populace.

3. Care Ministry: Pastoral Assistant

By reason of passing through several trials and valleys in my own life, I personally understand the importance of Pastoral Care to strengthen the body of Christ and make mature disciples of newborn babes in the faith.  I firmly believe we as ministers often cannot heal what we ourselves do not feel. Therefore allow me below to state my personal history to give you some insight into my heart and passion.

My mother was a drug addict and alcoholic, I struggled getting along with my step-mother during my youth, and was raised by my maternal grandparents. My grandfather a retired U.S. Army Lt. Colonel taught me discipline and the importance of serving God and country. My father nurtured me and instilled in me a strong work ethic, while imparting to me athleticism and a love for baseball. Both my father and grandfather have a wonderful sense of humor which enabled me to be resilient through all my many life’s struggles. Hence I was voted “the funniest” in my high-school class.

Upon coming to Christ while attending UCF at the age of 20, I was instantly turned on and zealous for God after being led to the Lord by a Marine whom I jogged with in the mornings. Yet years later after many years serving on the mission field abroad, struggles did continue as after 5 years of marriage, my ex-wife had an affair with a Muslim and broke my heart.

Out of my personal pain and mess, I wrote Breakthrough For a Broken Heart and Adultery 101, which mended me within and allowed me to process my personal pain. The process of restoration has been life-changing as God has birthed in me a new tenderness, sensitivity, and greater depth of self-awareness.

Miraculously, like Job of old, God has given me double for my trouble and added a lovely wife from Canada to my life (see Job 42:10). Grace, mercy, tenderness, patience, and long-suffering; all of these have been vital characteristics afforded me by the blessed Holy Spirit as I have grown in my manhood along my journey in Christ.

As I continue to grow in His Lordship and patiently afford my brothers and sisters the same opportunity, I find that unconditional love and acceptance melts every hard heart and opens the door of grace for the Holy Spirit to do His work upon people.

That being said I feel I am well equipped to comfort, exhort, and equip the body of Christ as a Pastoral Care Assistant.

4. Campus Pastor

I don’t know much about “Flip Kids”, but my experience with serving in nursery ministry during Bible College and leading children’s church has taught me a lot. Since the future of the church and nation is in our youth, attending to them wholeheartedly and earnestly is vital to ensure our ongoing success and relevance in the community. Truly there can be no success without a successor.  Therefore it would be an honor to serve and be “faithful with little” ones to whom the Lord has entrusted us.

I served at Youth Pastor and English Pastor at Bread of Life Chinese Church (Oviedo, FL) for 3 years, during which time I also led a small campus ministry called Rgeneration at UCF.

My professional resume is attached for your review, along with my website below.  Please note my resume does not cite my ministry experience or credentials, as when I formed it I did so merely seeking professional employment. As for references they can be sent and attached upon request.

Thank you for taking the time to read this far and learn a bit about me, while prayerfully considering my qualifications and credentials alongside of your employment opportunities.

Wishing all the blessings of heaven and earth.

Paul F Davis
www.PaulFDavis.com
(407) 284-1705
(407) 967-7553